Technical Writer
Full-timeRequirements
- Experience:
- 2–5 years
- 2–5 years of experience in technical writing, preferably in IT or software development.
- Excellent verbal and interpersonal communication skills to collaborate with developers, product managers, and other stakeholders.
- Understanding of software development processes (e.g., Agile, DevOps).
- Knowledge of markup languages (e.g., HTML, XML) or tools like Markdown.
- Familiarity with APIs and the ability to document them effectively.
- Proficiency in creating manuals, user guides, FAQs, and API documentation.
Desirable
- Basic coding knowledge or the ability to read code (e.g., Python, JavaScript) is a plus.
Job Description
- Createand maintain technical documentation, including manuals, SOPs, API docs, and product guides.
- Workclosely with developers, engineers, product managers, and QA teams to gather information.
- Translate technical concepts into user-friendly content for both technical and non-technical audiences.
- Editand proofread documentation for clarity, grammar, and accuracy.
- Ensureconsistency in documentation style, tone, and formatting.
- Managedocumentation version control and updates as systems evolve.
- Assistin creating visuals such as diagrams, flowcharts, or screenshots to support the content.
Benefits
- 12 days of paid leave (including public holidays).
- Optionto work on “mass leave” days and earn 1 additional day of leave.
- BPJS Health (optional; can be paid individually).
- BPJS Employment (includes JKM, JKK, JHT, JP, and JKP).
- Religious Holiday Allowance (THR).
- Freewater and snacks available in the office.
- Laptopprovided to support your work.
- Joinan agency on the verge of exponential growth and be part of its exciting journey.